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Bonterra Guided Fundraising

Bonterra Guided Fundraising
Formerly Network for Good

Overview

What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

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Recent Reviews

Great product features

9 out of 10
March 30, 2024
I am able to send blast e-mails out to all of our donors with our online donation link so that I can continue to raise revenue to run our …
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Great Service!

9 out of 10
October 20, 2023
[...] is a grass root not for profit organization that provide hot showers for the homeless. We find Network for Good easy steps process …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

Entry-level set up fee?

  • Setup fee optional
    Optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Network for Good

YouTube

Guided Fundraising

YouTube
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Product Details

What is Bonterra Guided Fundraising?

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.


Guided Fundraising is a solution designed to help users reach fundraising goals, connect with supporters, and advance their missions with fundraising software. For users overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for, Guided Fundraising aims to bring together all the tools, features, and guidance needed so that they can confidently raise funds and build strong donor relationships.

Built for small and growing nonprofits, Guided Fundraising is designed to help the user become a better fundraiser. The solution combines donor management, communication tools, and online fundraising features, in one integrated software. Plus, onboarding, customer service, and data migration are included.

According to Bonterra:
  • Nonprofits who utilized Guided Fundraising video messages raised 32% more than those who didn't
  • Guided Fundraising customers see an average donor retention of 49%

Feature highlights: guided approach | all-in-one software | virtual, hybrid, in-person events | auctions | fundraising coaches

Bonterra Guided Fundraising Features

  • Supported: Guided Approach
  • Supported: All-in-one Software
  • Supported: Virtual, hybrid, in-person events
  • Supported: Auctions
  • Supported: Fundraising coaches

Bonterra Guided Fundraising Screenshots

Screenshot of Guided Fundraising is a mobile friendly system built with the small and growing non-profit in mindScreenshot of Event ticketing and managementScreenshot of Mobile giving, text-to-give, and peer-to-peer fundraisingScreenshot of Donor communications in a variety of ways

Bonterra Guided Fundraising Videos

Bonterra Guided Fundraising Integrations

Bonterra Guided Fundraising Competitors

Bonterra Guided Fundraising Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

DonorPerfect, Blackbaud eTapestry, and Salesforce Sales Cloud are common alternatives for Bonterra Guided Fundraising.

Reviewers rate Support Rating highest, with a score of 2.8.

The most common users of Bonterra Guided Fundraising are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(185)

Attribute Ratings

Reviews

(1-13 of 13)
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Score 9 out of 10
Vetted Review
Verified User
The Guided Fundraising software allows us to communicate directly with all donors and major stakeholders in our organization in an efficient and professional manner. We are able to provide updates on current programs and share good news on a regular basis with the easy to use email and direct mail functions in the software. In addition, the financial reports provided help us keep track of the effectiveness of our communications!
  • Easy to customize email/newsletter formats
  • Financial donor data is helpful
  • The ability to send a thank you to a donor directly from the "giving" acknowledgment is fantastic.
  • It would be nice to receive the donations in the same month that they are made. At the present time, you have to wait until the 15th of the following month.
  • The peer to peer fundraising options are a little clunky
  • Using Donate Now function to receive disbursement information is clunky
Very appropriate for receiving quick donation information and responding to the donors in an easy and efficient manner. The email and direct mailing capabilities are so nice.
John Capra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Network for Good the donate location on our web page and to track all those donations. Then after the donations it will generate a thank you letter for the donation. So, we know where all of our donations come from for tax purposes. We also us Network for Good as a communication tool for all of donors and sponsors. We use the email communication to keep up our base to date of all of our fundraising events. We, also use the email communication for a quarterly newsletter that we send out to everyone. The other thing we use it for is our direct mail thank you letters for all our sponsors and organizations that sponsor or donate items to our fundraising events. We also use the giving page to create fundraising campaigns during the year. It has made it so easy to keep track of all of our donors and followers. We have the database in one place, and we can send out mass emails and direct emails instantly and keeping track of all of our donations for tax purposes. A great time saver!!!!
  • Donation Tracking
  • Mass Email campaigns
  • Direct Mail campaigns
  • Thank you Letters.
  • Fundraising Campaigns
  • Being able to print out email campaign. letter.
Just the database that you have at our hands and can send out info to them instantly..
Susan Olson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I utilize Network For Good as our Donor Data Base. Here, I record all donations and generate acknowledgments. I can easily create themed acknowledgments for all kinds of donation scenarios including, every day giving donors, recurring donors, event donors, direct mail donors, and ticket purchasers. I utilize the campaign/designation categories so that I know where every donation is from and going. This makes for easy sorts to pull up information for analytics. I use communications to create monthly e-blasts and special email reminders. I also create forms for individuals to sign up for groups, training, events, and volunteering.
  • NFG eliminates the need for other systems to handle monthly emails or newsletters.
  • Designations feature works perfectly for our needs.
  • Donors' ability to create passwords and log in to manage their credit card information or review donations is appreciated.
  • Monthly donations are supported.
  • User-friendly forms and the ability to include videos.
  • Excellent communication and support.
  • For the default footer in acknowledgments, the phone number is not included and we are unable to add the phone number.
  • In My Tasks, the order of tasks changes every time I delete a task. It would be helpful if they stayed in the order I entered them so I could find the task I am looking for easier.
  • When I view a sent email, there is an option to resend it, BUT I cannot edit the email before I resend.
  • It is great to be able to schedule email blasts to a group of people. But I would like to be able to send an acknowledgment to a first time donor and then schedule a "new donor welcome email" to go out to this individual donor at a later date.
Network for Good works really well for us as a smaller nonprofit. Personalization is a key feature I love (although it would become challenging with a large number of donors because there is no batch acknowledgment feature). I use the Communication tab to create acknowledgment emails that are specific to each campaign donation. I am able to personalize these with an edit feature before I send them off to the donor. I can easily see the donor's contact page to note if this is a new donor, current donor, or lapsed donor and personalize accordingly. On the donor's contact page, I can see if they have received and opened emails which help me decide if a written acknowledgment would be better going forward. I appreciate that Network for Good eliminates the need for other systems to handle monthly emails or newsletters, campaigns, and event registration.
Score 10 out of 10
Vetted Review
Verified User
We use it increasingly now for donor appeals, event planning/management/evaluations; strategic automated communications; building support networks; event and Campaign websites. Year-end report data generation, categorizing donors, etc. The program provides systems necessary for easily accessible back office support. We experienced a learning curve initially, however the readily available tutorials, and customer support services have made it possible to move beyond that initial roadblock.
  • Tracks and classifies donor participation
  • Provides communication templates
  • Responds quickly to requests for assistance
  • Networks with other nonprofits
  • Provides multiple services in one site
  • Serves as a donor platform- acknowledges receipt of donations
  • Serves as a repository of important 990 information re; donor appeals. Etc.
  • Provides mechanism for immediate feedback to and from attendees at events
  • Sometimes the site feels too busy on the administrator - there is a lot to track. Requires serious attention from the site administrator
  • It would be helpful to interface all contacts even from other programs with our network for Good Platform automatically.
  • I would make direct deposit the automatic default for receipt of funds
Best suited for donor appeals/communication/follow-ups.
Great comprehensive event planning site - bringing a suite of online support services and pre/post event follow-ups. We used it most recently for out annual program gala and age now in the process of using it to weave the gala seamlessly into our ongoing project and program avyibotird.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After years of trying to force-fit donor management into an application primarily designed for document management, we came across Network For Good and were impressed by the breadth of functionality it offered: database management, communication, campaign management and tracking, and event management (including ticketing and auctions).
  • Top-notch customer service! The Network For Good team is responsive, genuinely courteous, and knowledgeable about the product.
  • Communication options are available for all donor preferences, from good old-fashioned direct mail to email, text, and video. And all are easy to use!
  • Creating forms for surveys and other data capturing is very easy, as is construction of reports on donors and donations for management use.
  • Love the format options and drag-and-drop functionality -- including embedding videos -- for newsletters and email engagements.
  • Would love to be able to modify my dashboard to graph and chart the campaigns and designations I want to see. I don't understand the algorithms behind what is served up for display. For instance, would like to be able to separate members from donors on the dashboard.
  • Would like to see the donation refund process an online process.
  • When cloning a form, such as for a survey, would like to be able to change a question or field without having it affect prior forms.
I have used other similar donor management/communication products and have found that Network For Good offers the best of all functions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Network for Good to explore different ideas for our Fundraising and also to help consolidate and organize all of our donors. I also love the access to sending thank you letters and texts, and emails to our donors. This program has helped me with different ideas for areas of fundraising. Also, Network for Good has made it more accessible for our current donors and future donors to donate. I live in a small community and have been given ideas on how to expand our organization. Network for Good has addressed my concerns and helped to give answers to them. I am absolutely thrilled to be working with Network for Good!
  • Established fundraising page
  • Ideas for fundraising in a smaller community
  • Organization for our donors and their information
  • Easy accessibility to find information about our donors
  • Amazing information to help us grow our non profit
  • A lot of information is given to be learned
  • Directed to larger organization rather than smaller ones
Network for Good has helped to organize our donors and easier to send emails and texts. My coach has been amazing with helping me understand and organize everything! I am enjoying my time with the company and looking forward to learning more!
Simon Welch | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Network for good has been our campaign and network donor portal for several years. They help us with donor retention and reporting. They are a great help in conjunction with our direct mail distributor as they create a donor landing page to lead potential donors in the right direction to help our clients with monetary donations. We are currently using their older Donate now page as we have been grandfathered
  • Donor reporting
  • Event creation
  • Donor Campaigns
  • Syncing with outside software
  • Customer Service
  • functionality
Network for Good has been great for a specific "Donate Now" functionality as well as campaign creation but they have lately tried to move everything into an upsell model that has more features than we need. They are moving into an "all or nothing" approach with their programs and integration that makes it difficult to move away from them or for them to work with other software.
September 30, 2021

Network For Good Review

Chris Price | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have used Network for Good in the past for networking with our donors and to give information to those who search on Network for Good about the services that we provide. It helps us get the word out to other agencies, foundations, donors, potential clients, etc.
  • Ease of use of the website
  • Support from the staff at Network for Good
  • Returning calls when there is a problem you are having regarding an error made on our part, or not knowing how to go forward in the process.
  • I would like there to be a portion that is open to the entire public or for potential donors other than our own list. We would not have direct contact with the donors or foundations, but that those entities would be able to review what we put in and decide to support our non-profit.
It does take a lot of upfront work to get all of your information from your non-profit uploaded and ready for others to view, but after that, you can just update as you go year after year. They can reach many foundations and donors that we may night be able to reach on our own.
September 30, 2021

Network for Good CRM Review

Score 10 out of 10
Vetted Review
Verified User
Network for Good is being used by all Team members at our organization to streamline the acquisition of donor information and interpretation of donor data. It addresses many business problems as they pertain to gift collection, reconciliation, interpretation of data, communication with our donor base, and many other areas.
  • Donor data reporting
  • Communication
  • Reconciliation
  • Filters
  • Dashboard display
  • Automatic Grouping
Network for Good has given us the capability to push our fundraising efforts to the next level. Our ability to collect and update accurate information propels us as fundraisers to appropriately interpret that information and call on new and recurring donors. The communication channels that Network For Good has, email, text, group videos, mail, direct mail all allow us a variety of ways to share our story and mission.
Score 10 out of 10
Vetted Review
Verified User
We used Neon when I first joined CFO; getting reports out of it wasn't easy and using the chat was the only way to communicate with Neon's customer service. That proved frustrating when we needed our information right away.
Last summer we searched for a new CRM and after checking a few companies out, we chose Network For Good. We are truly happy with our decision to go with Network For Good! Running reports, updating and adding donor information is simple and user friendly, and when we do need to contact customer service, they answer our call immediately and are available for us.

Moreover, we're able to send our donor e-blasts using Network For Good, which enabled us to cancel our Constant Contact subscription and transfer that money to our programming. I am a huge fan of Network For Good's customer service gurus, particularly Francesca, who always welcomes me and is a true delight to interact with. Thank goodness for Network For Good!
  • Customer service
  • User-friendly interface
  • Enables sending eblasts from CRM
  • Ease of applying for Direct Deposit
I recommend Network For Good to all nonprofits, particularly small ones.
September 22, 2021

You get what you pay for.

Score 10 out of 10
Vetted Review
Verified User
We use Network for Good for all of our fundraising events by setting up campaigns and we are able to accept individual donations through the program.
  • quick turn around time for depositing the money in our account
  • user friendly
  • easy to create campaigns
  • photos on the campaigns are too cropped
Network for Good is very user friendly.
September 20, 2021

Network For Good Review

Score 10 out of 10
Vetted Review
Verified User
We are a small non-profit, we use Network For Good for our fundraising and for our programs. We are able to send out consistent detailed information, collect payment online and track individuals that have signed up for an event. We are ablr to track and communicate with all of our donors. The program is very easy to use.
  • very easy to use
  • works for fund raising and our programs that are not raising funds
  • reports are great
  • we are not able to receive our funds through direct deposit. This needs to be fixed
It is great for fundraising events. It works well for our program.
Score 9 out of 10
Vetted Review
Verified User
We use Network for Good to manage our donors and raise funds for our non-profit organization. It allows us to see who donates, when, how much, etc., and to which campaign at the click of a button. It also supports us with tools for fundraising, like email blasts, videos, newsletters, etc.
  • Keeps track of donors and acknowledgements
  • Provides templates for messages
  • Offers support from professionals in fund raising with coaches
  • Direct deposit of donations
  • Flexibility in messaging--templates are great, but sometimes want to change format, etc.
The record keeping is great-- the dashboards present information in a format suitable for sharing with boards. The templates offer a starting place for messaging-- so important to keep in touch with donors, and Network for Good makes it easy. Donors are organized into groups that allow for specific messaging.
There is no "text to give" function-- we can have donors text to a number, but then they are taken to the regular giving page. Would be nice to have a cleaner function here.
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